We're very grateful to 2CR Australian Chinese Radio for arranging an interview with us, covering the story of On Hing Hao Australian Seafood Specialty Store's founding and its role as an expert in providing customer recommendations on various products. This detailed introduction will undoubtedly boost confidence in On Hing Hao. We also understand everyone's concerns about online shopping, and I believe this article can answer many of your questions.

> https://www.2cr.com.au/For authentic seafood, choose Australian seafood specialty store An Xing Hao /

【 Looking for authentic seafood? Choose Australian seafood specialty store An Xing Hao.

Seeking the pure delights of the ocean isn't just a delight for your taste buds; it's a pursuit of health and nutrition. Dried seafood, a treasure of Chinese culinary culture, holds a special place in our cuisine. An Xing Hao perfectly combines this traditional delicacy with Australia's natural resources, offering a premium dried seafood experience.

To understand the story behind An Xing Hao, 2CR Australian Chinese Radio exclusively interviewed An Xing Hao to decipher the brand and its traditional craftsmanship.

Brand inheritance and innovation

As a third-generation seafood merchant, Jim, founder of On Hing Hao, was deeply influenced by his father's seafood business from a young age and has a deep affection for seafood. He believes that seafood is not only an integral part of Chinese culinary culture but also a treasure trove of time-honored traditional craftsmanship. While living in Australia, he deeply missed the delicious cuisine of his homeland and decided to leverage Australia's abundant natural resources to create a truly representative seafood product. Since its establishment in 2012, On Hing Hao has quickly become a trusted brand for its fresh, high-quality ingredients, efficient refrigerated transportation system, clean processing facilities, and consistent high-quality seafood. The company has also expanded its business online, serving customers across Australia and globally.

First-time buyer advice

During the interview, Jim specifically recommended two popular premium dried seafood products: Australian Wild Sea Cucumber and Australian Wild Sea Leather. These products, sourced from Australian waters, are rich in collagen, amino acids, and trace elements, offering exceptional nutritional value. Australian Wild Sea Cucumber is renowned for its tender texture and smooth taste, offering benefits such as boosting immunity, promoting skin health, and delaying aging. Australian Wild Sea Leather, on the other hand, is derived from the gelatinous part of Australian barramundi. Carefully processed, it boasts a rich texture and unique flavor, enhancing the umami flavor of soups. Whether used in stews or high-end dishes, these products add rich flavor and nutrition to any dish, making them particularly suitable for those seeking health and beauty.

For first-time dried seafood buyers, On Hing Hao offers a series of simple and practical recommendations. Customers can choose the right product for their needs, such as dried scallops for stewing or dried shrimp for seasoning. On Hing Hao recommends starting with a small amount to allow them to experiment with different seafood products. In addition, On Hing Hao recommends simple and easy-to-make dishes to help customers master the art of using dried seafood. For example, first-time dried seafood users can try making soup with dried scallops or stir-frying with dried shrimp—both easy-to-follow and flavorful recipes.

In addition, An Xing Hao's online platform offers a wide range of promotions and exclusive offers for new customers. Whether it's massive holiday discounts or a 10 % discount on first orders for new customers, An Xing Hao is committed to providing customers with high-quality seafood products at more affordable prices. Subscribing to An Xing Hao's newsletter also provides customers with the latest inventory updates and event information. Jim expressed that they hope that through these promotions, more customers will be able to experience the unique charm of Australian seafood.

Comprehensive shopping experience

On Hing Hao blends online and offline shopping to meet the needs of diverse customers. Whether you prefer to personally select products or are more accustomed to online shopping, On Hing Hao can find a shopping method that suits them. In-store, customers can see, touch, and select products in person; while the online platform allows customers to browse products, compare prices, read reviews, and enjoy home delivery from the comfort of their own homes. This model allows customers around the world to enjoy On Hing Hao's high-quality seafood. Whether you're in Australia or in Hong Kong, Singapore, the United States, and other places, you can purchase top-quality Australian seafood through On Hing Hao's online platform.

Strict food safety standards

An Xing Hao consistently adheres to the highest standards when it comes to food safety. From rigorous ingredient selection to standardized production processes, every step is professionally monitored to ensure product safety and quality. All of An Xing Hao's raw materials come from certified and reliable sources and are certified for local food safety, ensuring customers can purchase with confidence. Furthermore, An Xing Hao provides clear product labeling, clearly indicating origin, storage instructions, and expiration date, further strengthening customer trust. Jim emphasized in the interview that food safety is one of the brand's core values. From ingredient selection and processing to final product testing, every step is rigorously controlled to ensure customers enjoy healthy and delicious seafood.

Customer Service

In terms of customer service, Anxinghao prioritizes the customer shopping experience and provides multi-channel customer support, including online, phone, and email. Whether it's order inquiries, product recommendations, or returns and exchanges, Anxinghao's dedicated customer service team can quickly and conveniently resolve customer issues. Furthermore, Anxinghao engages with customers through social media platforms, providing a more flexible and convenient service experience. Customers can leave messages or private messages to customer service on social media platforms like Facebook , Instagram , and Xiaohongshu to ask questions or express their needs. Jim stated that they hope to build long-term trust and positive relationships with customers through these channels, thereby enhancing customer satisfaction.

Dried seafood is not only a delight for your taste buds, but also a reflection of cultural heritage and the pursuit of health. To experience the charm of premium Australian seafood, visit Onhing's online platform at https://www.onhing.com.au/ or visit their store at Unit 8, 17-21 Henderson Street, Turrella NSW 2205, Australia , for more surprising and delicious experiences.

Contact information for each Anxinghao platform:

Website: https://www.onhing.com.au/

Facebook: https://www.facebook.com/ onhing AUS

Instagram: onhing _aus

Xiaohongshu : 833470229

WhatsApp : +61 4 7776 9299

WeChat : onhing AUS

YouTube channel: On Hing Dry Seafood

Inside the An Hing! > https://youtu.be/qffjoHXLu9c