Refund policy

 

下單時,請使用您真實的姓名,地址與電話,如因為信息不真實或錯誤而不能送達,概不接受退款。

When placing an order, please provide your real name, contact and address. If the parcel cannot be delivered due to misinformation, we are not responsible for it. 

 

請在買單前仔細的檢查的購物車,如果選擇了錯誤的商品或者錯誤的數量,請在發貨前聯繫我們。發貨後,將不接受任何更改。

Please carefully check your shopping cart before checking out. If you have chosen a wrong item or selected an incorrect quantity, contact us right away before the order is dispatched. Once the package(s) have been dispatched from our warehouse. Any changes will be invalid. 

 

如果您對購買的產品改變主意,我們將不提供退款。

We will not provide a refund where you have changed your mind about products purchased.

 

因為產品的性質,產品包裝一經打開,我們將不接受退貨。請在收貨時或打開包裝前仔細檢查,如果產品有任何問題,請於24小時內聯繫我們,逾期恕不受理。 

Due to the nature of our products, returns will not be accepted if the package/bag has been opened. Please check the item carefully upon arrival, If there is any problem with the product, please contact us within 24 hours, overdue will not be accepted.

 

如果是因為產品重量的差異,或者是發錯貨而導致的問題,請立即聯繫我們。

Please contact us immediately if there is any discrepancies either in weight and/or quantity in your order. 

 

如果您有任何疑問,請及時聯繫我們。謝謝

Please contact us if you have any questions.

Thank you.