We’ll be introducing some new changes in 2026 and will continue rolling out updates and improvements throughout the coming months.

Updates of January 2026:

[New] Membership Rewards Program

o   Free sign up

o   Earn 1 point for every $1 spent

o   Complete welcome tasks to earn extra points

o   Redeem points for cash discount vouchers

Products updates

o   Price adjustment: Frozen Abalones – Price reduction

o   Specification adjustment: Dried Abalones, Frozen products: Abalones, Sea Cucumber, Fish Maw

o   Product description: Gradually updating

Newsletter (Thursdays)

o   Latest updates: special business hours, inventory restock notifications

o   Exclusive offers: new arrivals, holiday specials, discounted products

Social Media (Mondays/ Fridays)

o   Main channels: Facebook & Instagram

o   Short videos will also be uploaded to YouTube

o   Lots of restrictions on Red Notes

We have WhatsApp and WeChat groups providing the latest updates. If you are interested, please contact our customer service.

Customers may be unfamiliar with several new changes.  If you encounter any difficulties during your purchase or have suggestions for improvement please contact our customer service team via WhatsApp, WeChat, the website’s inbox or email sales@onhing.com.au.

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