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Free shipping on orders over $250

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Mailing and delivery services

郵寄及配送服務
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All orders take 1-2 working days to process. Orders may take a little longer to process during holidays/very busy periods. 

 

freight

Within Australia: Free shipping for orders over $250 , $25 shipping for orders under $250 . Shipping costs may change during special events.

Within 40 kilometers, orders over 250 Australian dollars can be delivered to your home. During special events , delivery distances may change .

 

Mainland China: Due to tariffs and customs clearance issues, goods will be sent from domestic warehouses , delivered by express delivery. Free shipping for orders over $250 , $25 shipping for orders under $250 . Shipping costs may change during special events.

 

International: Free shipping when the order amount exceeds $750 Australian dollars. When the order is less than $750 Australian dollars, you need to pay $80 Australian dollars for shipping.

Notice: Frozen goods are only delivered to China / Australia , there is no global mailing option.

 

Delivery Time

We are committed to delivering products to customers as quickly as possible , under normal circumstances, orders are cut off at 09:00 am in Sydney every day and delivery starts at 11:00 am . During busy periods, delivery times may vary.

 

After delivery  

Due to the nature of the product, we will not accept returns once the product packaging has been opened. Please check carefully when receiving the goods or before opening the package. If there is any problem with the product, please contact us within 24 hours. Overdue orders will not be accepted. 

 

If the problem is caused by the difference in product weight or the wrong goods were shipped, please contact us immediately.

 

Free pick up 

Pickup is available at the Turrella warehouse from 9:30-4:45 on weekdays .

 

address :
Unit 8/ 17-21 Henderson Street, Turrella NSW 2205